Client Rights

As a client of the Wyoming Department of Workforce Services - Vocational Rehabilitation Division, you have the right to:

  • Apply and/or re-apply for vocational rehabilitation services
  • Receive comprehensive assessment of rehabilitation needs to help determine eligibility
  • Make informed choices during the planning of the vocational goal and services you will receive, as a part of the individualized plan for employment
  • Have the Vocational Rehabilitation Counselor involved throughout the rehabilitation process
  • Have confidential service records
  • Consult with the Counselor before the case file is closed for reasons of ineligibility
  • Know the reason if your case file is closed
  • Appeal the Counselor's decisions through an informal review or a formal hearing